Privacy Policy
Last Updated: August 13, 2026
LVWave respects your privacy and is committed to protecting the personal information you provide to us.
Information We Collect
We may collect personal information that you voluntarily provide when you contact us, request service, communicate with us, or use our website. This information may include:
- Name
- Phone number
- Email address
- Service address or location
- Information related to your service request
- Communications you send to us by phone, email, SMS, or website forms
We may also collect limited technical information about visits to our website, such as browser type, device information, and general website usage data.
How We Use Your Information
We may use your information to:
- Respond to inquiries and service requests
- Schedule and coordinate appointments or site visits
- Provide customer support
- Communicate about ongoing or requested services
- Send service-related SMS messages when appropriate
- Improve our website and services
- Maintain business and customer records
- Comply with applicable legal requirements
SMS Communications
If you consent to receive SMS messages from LVWave, we may use your mobile phone number to send conversational and service-related messages, including responses to inquiries, appointment coordination, project updates, and customer support communications.
Mobile information, SMS opt-in data, and text message consent will not be shared with third parties or affiliates for marketing or promotional purposes.
You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP.
Message and data rates may apply. Messaging frequency may vary.
Sharing of Information
We do not sell your personal information.
We may share information with service providers only when reasonably necessary to operate our business, provide requested services, maintain our website, or comply with legal obligations.
SMS opt-in information and consent are not shared with third parties or affiliates for marketing or promotional purposes.
Data Security
We take reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, or disclosure. However, no internet or electronic communication system can be guaranteed to be completely secure.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal and business recordkeeping requirements.
You may stop receiving SMS messages at any time by replying STOP.
Contact Us
If you have questions about this Privacy Policy or how we handle personal information, contact:
LVWave
Email: service@lvwave.com
Phone: (631) 236-9519