SMS Terms & Conditions

Last Updated: August 13, 2026

These SMS Terms & Conditions describe how LVWave uses text messaging to communicate with customers.

SMS Program Description

LVWave uses SMS for one-to-one conversational and service-related communications with customers who contact our business or otherwise consent to communicate by text.

SMS messages may include:

Responses to customer inquiries
Appointment and site visit scheduling
Service confirmations and updates
Project coordination
Technical support and customer service communications

LVWave does not use this SMS program for unsolicited bulk messaging.

Consent to Receive SMS Messages

Customers may consent to receive SMS messages from LVWave by initiating a text conversation with our business, requesting communication by text, or otherwise providing consent to communicate by SMS.

Consent to receive SMS messages is not a condition of purchasing our services.

Message Frequency

Messaging frequency may vary depending on your communication with LVWave and the services you request.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and wireless plan.

Opt-Out

You may opt out of receiving SMS messages from LVWave at any time by replying STOP.

After opting out, you will no longer receive SMS messages from us unless you initiate a new conversation or provide consent again.

Help

For assistance, reply HELP or contact LVWave:
Email: service@lvwave.com
Phone: (631) 236-9519

Privacy

Your privacy is important to us. Information about how LVWave collects, uses, and protects personal information is available in our Privacy Policy: https://lvwave.com/privacy-policy/

Mobile information, SMS opt-in data, and text message consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Changes to These Terms

LVWave may update these SMS Terms & Conditions from time to time. Any updates will be posted on this page with an updated revision date.